The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 27, 2021

Filed:

Feb. 26, 2018
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Chinna Babu Polinati, Kirkland, WA (US);

Madhavi Puvvada, Kirkland, WA (US);

Romit Banerjee, Kirkland, WA (US);

Nikhil Lakshman, Kirkland, WA (US);

Brandon Thomas Trudel, Kirkland, WA (US);

Vivian Tero, San Francisco, CA (US);

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/23 (2019.01); G06F 16/25 (2019.01); G06F 9/50 (2006.01);
U.S. Cl.
CPC ...
G06F 16/2365 (2019.01); G06F 9/5061 (2013.01); G06F 16/252 (2019.01);
Abstract

A system may include a database containing representations of configuration items associated with a managed network that is managed by a remote network management platform. The system may also contain a server device that may be configured to determine a set of duplicate representations of a particular configuration item of the configuration items. The configuration items may relate to computing devices and software applications disposed within the managed network. The server device may be further configured to generate a master representation from the set of duplicate configuration items. The server device may replace, in the database, the set of duplicate representations with the master representation.


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