The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 20, 2021

Filed:

Dec. 28, 2018
Applicant:

8x8, Inc., Campbell, CA (US);

Inventors:

Ali Arsanjani, Campbell, CA (US);

Bryan R. Martin, Campbell, CA (US);

Manu Mukerji, Campbell, CA (US);

Venkat Nagaswamy, Campbell, CA (US);

Marshall Lincoln, Campbell, CA (US);

Assignee:

8x8, Inc., Campbell, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 29/08 (2006.01); G06F 16/904 (2019.01); G10L 15/08 (2006.01); G06F 16/907 (2019.01);
U.S. Cl.
CPC ...
H04L 67/2819 (2013.01); G06F 16/904 (2019.01); G06F 16/907 (2019.01); G10L 15/08 (2013.01); H04L 67/2814 (2013.01); H04L 67/2833 (2013.01); G10L 2015/088 (2013.01);
Abstract

Certain aspects of the disclosure are directed to providing aggregated context information in a data communications network. According to a specific example, a data communications server can operate to provide user-data communications sessions each involving a client-specific endpoint device and another participating endpoint device, where the client-specific endpoint device is associated with a client-entity among a plurality of remotely-situated client entities. User-data communications between the client-specific endpoint device and the other participating endpoint device can be retrieved from a plurality of disparate interconnected data communications systems, where the data communications systems each provide at least one data communications service to the client entity on a subscription basis. Context information for each respective user-data communication between the client-specific endpoint device and the other participating endpoint device can be aggregated and displayed in a disparate-system data room, where the aggregated context information includes an indication of the context for each user-data communication.


Find Patent Forward Citations

Loading…