The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 20, 2021

Filed:

Jan. 16, 2019
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Tal Ben Ari, Ness Ziyyona, IL;

Shlomo Sividia, Ganei Tikva, IL;

Rotem Steuer, Modin, IL;

Alon Mansour, Ramat Gan, IL;

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/173 (2006.01); H04L 12/24 (2006.01); G06F 16/245 (2019.01); G06F 16/23 (2019.01);
U.S. Cl.
CPC ...
H04L 41/12 (2013.01); G06F 16/2358 (2019.01); G06F 16/245 (2019.01); H04L 41/0813 (2013.01);
Abstract

A computational instance of a remote network management platform includes a database that contains a plurality of CI records corresponding to a set of computing devices, a set of software applications, and a network-based service. The database also contains a definition of a service model that represents the set of computing devices, the set of software applications, and relationships therebetween that facilitate providing the network-based service. The computational instance also includes one or more server devices configured: to receive an indication of a change to a CI record of the plurality of CI record; add, to a change record table, a change record corresponding to the change to the CI record; select, for the service layer based on a change type specified in the change record, a service model re-computation mode; and re-compute a service layer in accordance with the service model re-computation mode.


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