The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 20, 2021

Filed:

Nov. 15, 2018
Applicant:

John Green, Los Angeles, CA (US);

Inventor:

John Green, Los Angeles, CA (US);

Assignee:

Other;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/9035 (2019.01); G06F 16/9038 (2019.01); H04W 4/021 (2018.01); G06F 3/0484 (2013.01); G06Q 10/04 (2012.01); G06Q 30/02 (2012.01); G06Q 10/06 (2012.01); G06Q 50/00 (2012.01); G07C 11/00 (2006.01);
U.S. Cl.
CPC ...
G06F 16/9035 (2019.01); G06F 3/04847 (2013.01); G06F 16/9038 (2019.01); G06Q 10/04 (2013.01); G06Q 10/06 (2013.01); G06Q 30/0207 (2013.01); G06Q 30/0282 (2013.01); H04W 4/021 (2013.01); G06Q 50/01 (2013.01); G07C 2011/04 (2013.01);
Abstract

A system for the management and reporting of serviceability at stores, restaurants, museums, entertainment venues or other locationsis disclosed. The system comprises a serviceability information aggregatorworking in conjunction with serviceability information agents which take the form of apps operating on smart phones, tablets, smart watches or other devices. The serviceability information aggregatorreceives information from usersoperating serviceability information agents related to serviceability parameters, such as wait time, line lengths, parking availability, or crowd size, aggregates the information into a serviceability score or scores, and communicates those on request to one or more usersvia the application agent.


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