The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 20, 2021
Filed:
May. 17, 2018
International Business Machines Corporation, Armonk, NY (US);
Shang Q. Guo, Cortlandt manor, NY (US);
Maharaj Mukherjee, Poughkeepsie, NY (US);
Jonathan Lenchner, North Salem, NY (US);
John S. Murdock, Jr., New Fairfield, CT (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
A query including a question from a user is received by a device. It is determined that the question and an associated answer is not found in a local cache of the device. At least one category for the question is determined. At least one cloud service for answering the question is determined. The at least one cloud service is in communication with the device via a network. A request including the question is sent to the at least one cloud service. Selecting a behavior is selected based upon the at least one category. The behavior includes a feedback to the user to reduce a perceived waiting time by the user. The behavior is executed.