The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 13, 2021
Filed:
Sep. 09, 2019
Sharp Kabushiki Kaisha, Sakai, JP;
Akira Tojima, Sakai, JP;
SHARP KABUSHIKI KAISHA, Osaka, JP;
Abstract
In an information processing apparatus, a question information acquisition unit acquires question information from a user terminal apparatus. A chat data acquisition unit acquires chat data including one or more pieces of second question data and one or more pieces of second answer data. Each piece of second question data is a collection of one or more pieces of similar first question data selected from FAQ data including the pieces of first question data and first answer data thereto. The second answer data is data obtained by simplifying corresponding one or more pieces of first answer data. An answer data acquisition unit acquires a piece of second answer data corresponding to a piece of second question data identical or similar to the question information. A transmission unit transmits the piece of second answer data acquired by the answer data acquisition unit to the user terminal apparatus.