The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 06, 2021
Filed:
Nov. 18, 2019
Salesforce.com, Inc., San Francisco, CA (US);
Narek Asadorian, San Francisco, CA (US);
Noah William Burbank, Palo Alto, CA (US);
salesforce.com, inc., San Francisco, CA (US);
Abstract
Methods, systems, and devices supporting global message threads are described. A thread server may receive a communication message associated with a first set of user identifiers (e.g., the author and recipients of the message) and may extract a thread identifier from the message. The thread identifier may associate the message with one or more additional messages (e.g., from the same thread of messages), where the one or more additional messages may be associated with different user identifiers. The thread server may upsert the received communication message to a stored set of messages associated with a root indicating the thread identifier. If the thread server receives a query indicating the thread identifier from a user, the thread server may retrieve all of the messages associated with the thread identifier from persistent memory based on the query, including messages that are not associated with the user identifier for the querying user.