The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 06, 2021

Filed:

Nov. 27, 2018
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Joseph David Ryan, San Francisco, CA (US);

Adam McCormick Doti, Petaluma, CA (US);

Lila Jane Lancaster Giuili, San Francisco, CA (US);

Justin Zachary Spadea, San Francisco, CA (US);

Ruchi Agarwal, San Francisco, CA (US);

Nithyanandniranjan Chandarraj, San Francisco, CA (US);

Varun Suhas Deshpande, San Francisco, CA (US);

Assignee:

Salesforce.com, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/2457 (2019.01); G06F 16/248 (2019.01); G06Q 30/00 (2012.01); G06F 9/451 (2018.01); G06Q 50/00 (2012.01); G06F 3/0482 (2013.01);
U.S. Cl.
CPC ...
G06F 16/24575 (2019.01); G06F 9/453 (2018.02); G06F 16/248 (2019.01); G06Q 30/01 (2013.01); G06Q 50/01 (2013.01); G06F 3/0482 (2013.01);
Abstract

A user engagement platform may be maintained in association with an application or service. The user engagement platform may be configurable to provide user engagement content to users of the application or service. A request to perform an operation on first user engagement content may be received from an authorized administrator. The first user engagement content may be configurable by the authorized administrator to be automatically provided to users of the application or service in response to occurrence of a first event. The operation may be performed on the first user engagement content. It may be determined that the first event has occurred in association with a first user of the application or service. The first user engagement content may be caused to be displayed on a device of the first user.


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