The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 22, 2021

Filed:

Sep. 06, 2017
Applicant:

Vaughn Realty Ventures Llc, Great Falls, VA (US);

Inventors:

Bradley Moser Vaughn, Burlingame, CA (US);

William J. Raduchel, Palo Alto, CA (US);

Assignee:

Vaughn Realty Ventures LLC, Great Falls, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 50/16 (2012.01); G06Q 10/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 50/163 (2013.01); G06Q 10/20 (2013.01);
Abstract

In some implementations, techniques are described for automatically providing service/maintenance-related content to a resident of a property in response to receiving a service request from the resident. Data indicating a service request submitted by a computing device of a user is initially obtained. The service request identifies a property associated with the computing device. Contents of the service request are processed. A service topics indicated by the service request and a request type of the service request are identified based on processing the contents of the service request. Content is selected among a collection of content for the property based on the identified service topic and the identified request type. A communication that includes the communications is provided for output on the computing device.


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