The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 22, 2021

Filed:

Apr. 26, 2018
Applicant:

Otis Elevator Company, Farmington, CT (US);

Inventors:

Blanca Florentino Liano, Cork, IE;

Ankit Tiwari, South Windsor, CT (US);

Piyush Agrawal, Cork, IE;

Assignee:

OTIS ELEVATOR COMPANY, Farmington, CT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
B66B 1/46 (2006.01); B66B 1/34 (2006.01);
U.S. Cl.
CPC ...
B66B 1/468 (2013.01); B66B 1/3446 (2013.01); B66B 2201/211 (2013.01); B66B 2201/401 (2013.01); B66B 2201/402 (2013.01); B66B 2201/4669 (2013.01);
Abstract

A method of controlling an elevator system incudes collecting one or more frustration indicators of a passenger during usage of the elevator system by the passenger; collecting one or more frustration factors; correlating the one or more frustration factors to the one or more frustration indicators to generate one or more preferences for the passenger; generating a profile for the passenger in response to the correlating, the profile including the one or more preferences; and controlling operation of the elevator system in response to the one or more preferences to reduce frustration of the passenger during interaction with the elevator system.


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