The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 15, 2021

Filed:

Aug. 01, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Xue Fei Duan, Beijing, CN;

Jonathan Dunne, Dungarvan, IE;

Xiao Ting Xiao, Beijing, CN;

Chao Feng Wu, Beijing, CN;

Dong Jun Zong, Beijing, CN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/436 (2006.01); H04M 3/42 (2006.01); H04L 12/58 (2006.01); H04M 3/533 (2006.01);
U.S. Cl.
CPC ...
H04M 3/42382 (2013.01); H04L 51/02 (2013.01); H04L 51/04 (2013.01); H04L 51/046 (2013.01); H04M 3/42042 (2013.01); H04M 3/42093 (2013.01); H04M 3/436 (2013.01); H04M 3/53308 (2013.01); H04M 2203/2072 (2013.01); H04M 2203/651 (2013.01);
Abstract

A system and method for facilitating real-time communication with a caller without a user accepting a call, wherein the system or method: receives a notification of the call; obtains information about the user and the caller from one or more data sources; determines the user's temporal status at a given point in time and the caller's identity based on the information; generates a context-specific message based on the user's temporal status and the caller's identity, wherein the message summarizes the user's temporal status; and provides the message to the caller. Alternatively, the message is a generic message, when the caller's identity cannot be determined.


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