The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 15, 2021

Filed:

Oct. 22, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Heidi Lagares-Greenblatt, Jefferson Hills, PA (US);

Deirdre H. Duthil, Atlanta, GA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/24 (2006.01); G06Q 10/06 (2012.01); G06N 20/00 (2019.01); G06Q 30/06 (2012.01);
U.S. Cl.
CPC ...
H04L 41/5012 (2013.01); G06N 20/00 (2019.01); G06Q 10/0631 (2013.01); H04L 41/5006 (2013.01); H04L 41/5019 (2013.01); G06Q 30/06 (2013.01);
Abstract

A computer-implemented method includes training a cognitive engine to recognize a set of tags in customer data, where the set of tags are associated with one or more early-access programs of one or more products. A first set of customer data associated with a first instance of a first early-access program is submitted to the trained cognitive engine, where the first instance is associated with a customer and a first product. A plurality of data packets associated with the tags are received from the trained cognitive engine, responsive to the first set of customer data. The first instance of the first early-access program is reconciled based at least in part on the plurality of data packets.


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