The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 15, 2021
Filed:
Jul. 09, 2019
International Business Machines Corporation, Armonk, NY (US);
Rama Kalyani T. Akkiraju, Cupertino, CA (US);
Mansurul Bhuiyan, San Jose, CA (US);
Pritam S. Gundecha, San Jose, CA (US);
Jalal U. Mahmud, San Jose, CA (US);
Shereen Oraby, Santa Cruz, CA (US);
Vibha S. Sinha, Santa Clara, CA (US);
Sabina Tomkins, Santa Cruz, CA (US);
Anbang Xu, San Jose, CA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computer-implemented method according to one embodiment includes receiving, utilizing a processor, textual data associated with a real-time conversation between a first participant and a second participant; receiving, utilizing the processor, an objective of the first participant for the real-time conversation between the first participant and the second participant; determining, utilizing the processor, a dialog act to be entered by the first participant at a current point in the real-time conversation that meets the objective, utilizing a model, including scoring a plurality of proposed dialog acts based on an amount that each proposed dialog act will change a probability of the objective being achieved during a current point in the real-time conversation, and determining the dialog act to be entered, based on the scoring; and returning, utilizing the processor, the dialog act to the first participant.