The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 15, 2021

Filed:

Jul. 13, 2020
Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

Galen Alexander, San Francisco, CA (US);

Jonathan Baker, San Francisco, CA (US);

Jason Cain, San Francisco, CA (US);

Frank Digangi, San Francisco, CA (US);

Tom Florian, San Francisco, CA (US);

Stephen Fry, San Francisco, CA (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G07D 11/237 (2019.01); G07F 19/00 (2006.01); G06Q 20/32 (2012.01);
U.S. Cl.
CPC ...
G07D 11/237 (2019.01); G06Q 20/3276 (2013.01); G07F 19/202 (2013.01); G07F 19/209 (2013.01);
Abstract

Systems, methods, and apparatuses for ATM deposit jammed item imaging and transaction completion are described herein. An ATM senses a jammed document deposit and creates an incident data packet including transaction information. The incident data packet is received and saved by the provider computing system for future transaction matching. A scannable code is displayed to link the scanned document to the incident. A servicer is notified to retrieve and generate a scanned image of a jammed document using a servicer device. The servicer scans the scannable code using the servicer device and causes the servicer device to decode the scannable code to determine incident-related information. The image may be assessed for quality in real time, and depending on quality, transmitted, along with the incident-related information, such as an incident identifier and/or additional transaction information, by the servicer device to a provider computing system for completing the transaction.


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