The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 15, 2021
Filed:
Oct. 12, 2017
Walmart Apollo, Llc, Bentonville, AR (US);
Michael Lawrence Payne, Centerton, AR (US);
Jimmie Clark, Fayetteville, AR (US);
Kevin M. Charles, Bentonville, AR (US);
Walmart Apollo, LLC, Bentonville, AR (US);
Abstract
Examples of the disclosure provide systems and methods for managing product returns. A computing system receives, from a user device, a request for returning a product, compares device identifier data associated with the user device with registered data associated with one or more customer accounts to identify a first customer account associated with the user device, analyzes transaction data associated with the first customer account to determine whether the product is associated with the first customer account, generates an instruction to position the product in a predetermined area, and determines whether the product is positioned in the predetermined area to facilitate a return of the product. Aspects of the disclosure may improve user experience, user efficiency, and/or user interaction performance by processing a product return in an effective and efficient manner.