The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 08, 2021
Filed:
Jun. 29, 2018
Ncr Corporation, Duluth, GA (US);
Chario Bardoquillo Maxilom, Ibabao Cordova, PH;
Ferdinand Salarda Acedera, Cebu, PH;
Shalimar Libor Mañacap, Naga, PH;
NCR Corporation, Atlanta, GA (US);
Abstract
A mobile-based control of maintenance and support for an enterprise services device. A mobile application of a mobile device establishes a connection with a network portal that supplies maintenance and support for enterprise services hosted by the enterprise services device. The mobile application also establishes a connection with the enterprise services device. The mobile application presents a user-facing interfaces for controlling maintenance and support operations delivered from the network portal to the enterprises services device. The user-facing interface also provides options for authorizing and facilitating a remote connection from a portal device to the enterprise services device for performing real-time and remote maintenance and support by a service engineer associated with the network portal.