The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 08, 2021
Filed:
Dec. 31, 2018
Hellofactory Co., Ltd., Seoul, KR;
Kyungmin Kim, Seoul, KR;
Hyun Jip Kim, Seoul, KR;
HELLOFACTORY CO., LTD., Seoul, KR;
Abstract
A service request system comprises: a call bell device transmitting service request information in response to a customer's input; a first gateway device receiving the service request information through a local area communication; a service server connected to the first gateway device over an Internet and, in an online status, receiving the service request information from the first gateway device through the Internet; a staff terminal connected to the service server over the Internet and receiving the service request information from the service server through the Internet; a local server connected to the first gateway device and the staff terminal over the local area communication, monitoring availability of the Internet and, in an offline state, receiving the service request information of the call bell device from the first gateway device and transmitting the service request information of the call bell device to the staff terminal through the local area communication.