The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 01, 2021
Filed:
Oct. 09, 2019
Verizon Patent and Licensing Inc., Arlington, VA (US);
Hayder Qaadri, Lanham, MD (US);
Melissa Delmonico, Toms River, NJ (US);
Lakshmi Panguluri, Temple Terrace, FL (US);
Akhil Dayal, Warren, NJ (US);
Ivan C. Berg, Glen Cove, NY (US);
Meeta Vij, Tampa, FL (US);
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Abstract
A system described herein may use automated techniques, such as machine learning techniques, to identify network events (e.g., based on user-submitted reports and/or system-generated alerts). The system may identify a type and/or attributes of the network event, and may identify past network events that share the same or similar attributes. An estimated time to remediate the network event, and/or one or more remedial measures, may be determined and implemented based on remediation measures taken to remediate the past network events. The determined remedial measures may include one or more temporary remedial measures effected until a permanent solution is put into place. Users who are affected, or who are likely to be affected, may be contacted to indicate the estimated remediation time. Feedback may be used to refine the estimation and/or remediation for future similar network events.