The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 01, 2021
Filed:
May. 30, 2019
Oracle International Corporation, Redwood Shores, CA (US);
Lyudmil Valentinov Pelov, Hamburg, DE;
Oracle International Corporation, Redwood Shores, CA (US);
Abstract
Implementations described here provide a chatbot system that is configurable to meet the needs of the user. In one implementation, a chatbot system is configured to utilize and vary decision trees, decision tree complexity, and decision tree selection adaptive to the needs of the end user. Further, implements may utilize decision trees that are configured as static or dynamic using independent leaves and skillsets to allow for variations in the level of sophistication needed for a chatbot conversation. In other implementations, a chatbot system may be configured to assess the chatbot scenario and requirements in order to adapt processing requirements in order to increase or decrease processing threads to vary processing efficiency relative to the needs of the user. In some scenarios, the chatbot system described herein is introspective thereby using feedback and data to be adaptive to chatbot session errors and self-healing.
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