Systems and methods for identifying violation conditions from electronic communications

Abstract

Some aspects of the present disclosure relate to systems and methods for identifying potential violation conditions from electronic communications. In one embodiment, a method includes receiving data associated with an electronic communication and detecting, from the received data, and using a trainable model, an indicator of a potential violation condition, where the violation condition is associated with an activity that is a violation of a predetermined standard. The method also includes, responsive to detecting the indicator of the potential violation condition, marking the electronic communication as being associated with a potential violation condition, and presenting the potential violation condition to a user for review. The method also includes receiving a decision from the user, based on the review, on whether the electronic communication is associated with a violation condition, and based on the decision, improving the model for detecting potential violation conditions in other electronic communications.