The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 25, 2021

Filed:

Apr. 12, 2018
Applicant:

Disney Enterprises, Inc., Burbank, CA (US);

Inventors:

Raymond Scanlon, Burbank, CA (US);

Douglas Fidaleo, Burbank, CA (US);

Assignee:

Disney Enterprises, Inc., Burbank, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06N 20/00 (2019.01); G06F 16/9535 (2019.01); G06F 40/295 (2020.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 16/9535 (2019.01); G06F 40/295 (2020.01); G06N 20/00 (2019.01);
Abstract

Systems and methods for an interactive communications system capable of generating a response to conversational input are provided. The interactive communications system analyzes the conversational input to determine relevant topics of discussion. The interactive communications system further determines which of the relevant topics of discussion can potentially lead to an unwanted end to a conversation. The interactive communications system redirects the conversation by providing responses to the conversational input that are intended simply to avoid the unwanted end to the conversation.


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