The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 25, 2021

Filed:

Mar. 09, 2020
Applicant:

Hitachi, Ltd., Tokyo, JP;

Inventors:

Keita Suzuki, Tokyo, JP;

Akihiro Urano, Tokyo, JP;

Assignee:

HITACHI, LTD., Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/54 (2006.01); G06F 9/48 (2006.01);
U.S. Cl.
CPC ...
G06F 9/542 (2013.01); G06F 9/4843 (2013.01);
Abstract

A task support system and method improve an operator's handling of an unknown new event. The task support system and method handle an event that occurred in a management target, in relation to an unknown event, and one or more event types are evaluated as event type candidates. A first event type candidate group having a high confidence score among the evaluated event type candidates is extracted and a first candidate confidence score is calculated from each confidence score of each event type candidate of the first event type candidate group. A first candidate importance is calculated from first importance held by an event type corresponding to each event type candidate belonging to the first event type candidate group and information other than the first importance. A diagram corresponding to each event is represented in a coordinate space by using the first candidate confidence score and the first candidate importance.


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