The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 18, 2021

Filed:

May. 05, 2016
Applicant:

Transform SR Brands Llc, Hoffman Estates, IL (US);

Inventors:

Edward Lampert, Greenwich, CT (US);

Eui Chung, Huntley, IL (US);

Bharath Sridharan, Glendale Heights, IL (US);

Assignee:

TRANSFORM SR BRANDS LLC, Hoffman Estates, IL (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/06 (2012.01); G06Q 10/08 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0641 (2013.01); G06Q 10/0833 (2013.01); G06Q 30/0601 (2013.01); G06Q 30/0623 (2013.01); G06Q 30/0635 (2013.01);
Abstract

Systems, methods, and apparatus are disclosed for generating and processing natural language requests. A request processing system processes a received natural language request to identify an intent of the natural language request and a confidence level of the identified intent. In response to the confidence level of the identified intent not satisfying a threshold level, the request processing system sends the natural language request to the fulfillment computing device for further processing by a person associated with the fulfillment computing device. In response to the confidence level satisfying the threshold level, the request processing system proceeds with fulfilling the request per the identified intent.


Find Patent Forward Citations

Loading…