The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 18, 2021
Filed:
Jan. 31, 2018
Applicant:
Salesforce.com, Inc., San Francisco, CA (US);
Inventors:
Molly Mahar, Oakland, CA (US);
Jonathan Rico Morales, San Francisco, CA (US);
Jacob Mumm, San Francisco, CA (US);
Karson Miller, El Sobronte, CA (US);
Assignee:
salesforce.com, inc., San Francisco, CA (US);
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06F 40/30 (2020.01); G06F 8/34 (2018.01);
U.S. Cl.
CPC ...
G06F 40/30 (2020.01); H04L 51/02 (2013.01); G06F 8/34 (2013.01);
Abstract
This disclosure relates to configuration tools for interactive agents, sometimes referred to as bots, chatbots, virtual robots, or talkbots. Such interactive agents utilize slots for organizing and storing data received as inputs and displayed as outputs. These slots can be configured such that a slot is temporary and does not persist beyond its source dialog. Slots can also be configured such that a slot is pre-populated with information contain in incoming passed parameters.