The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 18, 2021
Filed:
Sep. 12, 2018
Conversica, Inc., Foster City, CA (US);
Alex Terry, Foster City, CA (US);
Werner Koepf, Foster City, CA (US);
James Harriger, Foster City, CA (US);
Will Webb-Purkis, Foster City, CA (US);
Joseph M. Silverbears, Foster City, CA (US);
Macgregor S. Gainor, Foster City, CA (US);
Ryan Ginstrom, Foster City, CA (US);
Siddhartha Reddy Jonnalagadda, Foster City, CA (US);
CONVERSICA, INC., Foster City, CA (US);
Abstract
Systems and methods for natural language processing and classification are provided. In some embodiments, the systems and methods include a communication editor dashboard which receives the message, performs natural language processing to divide the message into component parts. The system displays the message in a first pane with each of the component parts overlaid with a different color, and displaying in a second pane the insights, the confidence scores associated with each insight, the sentiment and the actions. In another embodiment, the systems and methods include combining outputs from multiple machine learned AI models into a unified output. In another embodiment, the systems and methods include responding to simple question using natural language processing.