The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 11, 2021

Filed:

Jun. 08, 2020
Applicant:

Coupang Corp., Seoul, KR;

Inventors:

Binna Kim, Seoul, KR;

Jae Hee Lee, Seoul, KR;

Myeong Woo Yang, Seoul, KR;

Assignee:

Coupang Corp., Seoul, KR;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/06 (2012.01); G06F 16/23 (2019.01); G06Q 30/02 (2012.01); G06Q 10/08 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0185 (2013.01); G06F 16/2379 (2019.01); G06Q 10/087 (2013.01); G06Q 30/014 (2013.01); G06Q 30/0201 (2013.01); G06Q 30/0635 (2013.01);
Abstract

A system for processing exception event request to identify defective product includes one or more processors configured to receive, from a customer device, an exception event request associated with a product included in an order, the received exception event request comprising a product identifier. Access database to identify a number of exception event requests associated with the product identifier stored in the database. Determine when the number of exception event requests associated with the product identifier exceeds a predetermined threshold number of exception event requests for the product identifier. In response to determining that the number of exception event requests associated with the product identifier exceeds the predetermined threshold number of exception event requests, identify the product as a defective product.


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