The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 11, 2021
Filed:
Mar. 22, 2019
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Matthew Brigham Hall, Kenmore, WA (US);
Weizhu Chen, Kirkland, WA (US);
Junyan Chen, Bellevue, WA (US);
Pengcheng He, Sammamish, WA (US);
Yu Zhao, Redmond, WA (US);
Yi-Min Wang, Bellevue, WA (US);
Yuting Sun, Kirkland, WA (US);
Zheng Chen, Bellevue, WA (US);
Katherine Winant Osborne, Kirkland, WA (US);
MICROSOFT TECHNOLOGY LICENSING, LLC, Redmond, WA (US);
Abstract
A system for training and deploying an artificial conversational entity using an artificial intelligence (AI) based communications system is disclosed. The system may comprise a memory storing machine readable instructions. The system may also comprise a processor to execute the machine readable instructions to receive a request via an artificial conversational entity. The processor may also transmit a response to the request based on a dialog tree generated from at least a model-based action generator and a memory-based action generator. The processor may further provide a training option to a user in the event the response is suboptimal. The processor may additionally receive a selection from the user via the training option. The selection may be associated with an optimal response.