The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 27, 2021
Filed:
Aug. 21, 2018
Bank of America Corporation, Charlotte, NC (US);
Eren Kursun, New York, NY (US);
Dharmender Kumar Satija, Rye Brook, NY (US);
BANK OF AMERICA CORPORATION, Charlotte, NC (US);
Abstract
A system and method for dynamically optimizing channel interactions and account security are provided. A controller configured for analyzing user interactions is configured to determine an interaction pattern of a user during an interaction with the user over a communication channel; calculate a weighted confidence function for subsequent interactions with the user based on the determined interaction pattern, wherein the weighted confidence function defines authentication and response procedures for the subsequent interactions with the user; and merge the weighted confidence function into a custom user profile for the user across a plurality of communication channels, wherein the user profile maps account vulnerabilities based on the weighted confidence function.