The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 27, 2021
Filed:
Jan. 29, 2018
Telia Company Ab, Solna, SE;
Anders Baer, Arsta, SE;
Maria Jernström, Vega, SE;
Telia Company AB, Solna, SE;
Abstract
The embodiments herein relate to a method in a user device and a method in a chatbot capable framework for providing continuity in chat communications between the user device and the chatbot capable framework. The method in the user device comprises: establishing a session with the chatbot framework over a first chat platform associated with a first chat application; starting a dialogue with the framework; initiating a transfer of the dialogue to a second chat platform associated with a second chat application and initiating a new session with the framework over the second chat platform and inputting identification information for continuing the dialogue where it stopped at the first chat platform.