The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 27, 2021
Filed:
Jan. 30, 2019
Salesforce.com, Inc., San Francisco, CA (US);
Noah William Burbank, Palo Alto, CA (US);
Gabriel Starr Krupa, Petaluma, CA (US);
Bradford William Powley, Palo Alto, CA (US);
Alexis Roos, Palo Alto, CA (US);
salesforce.com, inc., San Francisco, CA (US);
Abstract
A database server may identify mentioned names in a body of a message and extract the names using name identification heuristics and algorithms. The service retrieves or utilizes a distributed connection graph to identify contacts associated with the parties to the conversation that may match or be similar to the mentioned name. Contacts may be scored based on similarities between the extracted name the names associated with nodes of the graph, as well as other factors. The highest scoring contact may be surfaced or displayed to one or more of the parties to the communication message.