The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 27, 2021

Filed:

May. 30, 2017
Applicant:

Vonage Business Inc., Atlanta, GA (US);

Inventors:

Tzahi Efrati, Hoboken, NJ (US);

Antonio Hung, IV, Garnerville, NY (US);

Deepak Ottur, Hillsborough, NJ (US);

Michael Gruosso, Roslyn Heights, NY (US);

Assignee:

Vonage Business, Inc., Atlanta, GA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 12/58 (2006.01); G06Q 30/00 (2012.01); H04L 29/08 (2006.01); G06Q 30/02 (2012.01); H04L 29/06 (2006.01); G06Q 20/14 (2012.01); G06Q 10/06 (2012.01); G06Q 50/06 (2012.01);
U.S. Cl.
CPC ...
H04L 51/046 (2013.01); G06Q 10/06311 (2013.01); G06Q 20/145 (2013.01); G06Q 30/016 (2013.01); G06Q 30/0201 (2013.01); G06Q 50/06 (2013.01); H04L 67/1095 (2013.01); H04L 67/42 (2013.01);
Abstract

Systems and methods for assisting a first participant to a synchronous communication in communicating with a second participant to the synchronous communication involves automatically obtaining metadata or other information relevant to the synchronous communication, and providing the metadata or other information to the first participant. In some instances, a draft communication from the first participant to the second participant may be generated based on the content of the synchronous communication, and that draft communication may be provided to the first participant.


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