The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 27, 2021

Filed:

Oct. 03, 2019
Applicant:

Sandvine Corporation, Waterloo, CA;

Inventors:

Kamakshi Sridhar, Fremont, CA (US);

Mostafa Mohamed Hassan, Waterloo, CA;

Ty Sayers, Waterloo, CA;

Nick St. Pierre, Waterloo, CA;

Alexander Havang, Malmo, SE;

John Hoover, Waterloo, CA;

David Amedeo, Waterloo, CA;

Matthew Lee Farmer, London, GB;

Assignee:

Other;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/24 (2006.01);
U.S. Cl.
CPC ...
H04L 41/5009 (2013.01); H04L 41/5038 (2013.01); H04L 41/5067 (2013.01);
Abstract

A method and system for remote diagnostic of Quality of Experience (QoE) for a subscriber on a computer network. The method includes: reviewing a plurality of traffic flows associated with a subscriber to determine performance statistics correlated with each of the traffic flows; determining subscriber data related to the subscriber associated with the plurality of traffic flows; analyzing the subscriber data and performance statistics to determine a traffic signature associated with the plurality of traffic flows; retrieving a plurality of known traffic signatures associate with QoE issues; determining whether the traffic signature matches any of the plurality of known traffic signatures; and diagnosing the QoE issue based on the match of the traffic signatures.


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