The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 27, 2021
Filed:
Jul. 31, 2018
Amazon Technologies, Inc., Seattle, WA (US);
Mikhail Sosonkin, Bainbridge Island, WA (US);
Michael Egan Butler, Herndon, VA (US);
Ken F Eggers, Woodbridge, VA (US);
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
This disclosure describes techniques implemented partly by a cloud-based service provider for providing a sentiment-analysis service to determine whether sentiments, or attitudes, of users have significantly decreased. The sentiment-analysis service is composed of various services provided by the cloud-based service in order to determine significant negative deviations in sentiment of users towards an entity. Further, the sentiment-analysis service utilizes various techniques, such as encryption, to privatize the process such that private user information is protected. In some examples, an entity may not know the content of communications or the reasons the user's sentiment has dropped, but may be alerted of a general negative change in sentiment towards the entity by the user.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile