The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 27, 2021

Filed:

Sep. 17, 2018
Applicant:

Luka, Inc., San Francisco, CA (US);

Inventors:

Eugenia Kuyda, San Francisco, CA (US);

Philipp Dudchuk, San Francisco, CA (US);

Konstantin Abakumov, Moscow, RU;

Oleg Baranov, Moscow, RU;

Artem Rodichev, San Francisco, CA (US);

Assignee:

Luka, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/332 (2019.01); G10L 15/28 (2013.01); H04L 12/58 (2006.01); G06F 16/31 (2019.01);
U.S. Cl.
CPC ...
G06F 16/3329 (2019.01); G06F 16/313 (2019.01); G10L 15/28 (2013.01); H04L 51/02 (2013.01);
Abstract

A chatbot maintains a conversation with a user by providing a plurality of separate conversational tiers that allow the chatbot to interact with the user, each of the conversational tiers having a set of production rules that are independent of production rules for other ones of the tiers. The production rules indicate a flow of conversation between the user and the chatbot. The chatbot selects one of the conversational tiers based on previous conversational tiers used by the chatbot in connection with conversing with the user and based on content of conversations between the user and the chatbot. The chatbot responds to statements of the user according to a specific production rule that is chosen by the chatbot based on a particular one of the conversational tiers that has been selected and based on other factors. A scripting engine may match statements of the user with specific production rules.


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