Virtual mobile device system and method thereof

Abstract

A system and method are disclosed for virtual replication of a user's mobile device using a plurality of master and auxiliary host servers, a failover server, and connectivity to network and telephony, mobile voice and text services. According to one example embodiment, a user of a mobile device creates an account on the master host server via a mobile device application that uploads the data and settings of the mobile device to the master host server. The master host server via a master controller distributes the user data and settings among the plurality of the auxiliary host servers, where the user data and settings are combined into a mobile device image that is optionally compressed, mirrored, split, and stored in a plurality of storage facilities among the auxiliary host servers. Upon single or two-factor authentication, the user who no longer has access to their mobile device, accesses the host server via a client device's browser interface and gains access to the mobile device image via replication and hosting in an auxiliary host server optimally selected by the master host server. When the auxiliary host servers are unreachable, the user requests through a secondary channel for communication to the help facility that is a separately enabled process. The replicated mobile device images provide the user with access to the data and functionality of their original mobile device and the changes are stored in an updated mobile device image. Upon request by the user, the most recent version of the mobile device image is transferred to either the original mobile device for further use, or to a new mobile device in the event the user replaced the original.