The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 20, 2021
Filed:
May. 23, 2018
International Business Machines Corporation, Armonk, NY (US);
Tejas Indulal Dhamecha, Bangalore, IN;
Renuka Sindhgatta, Bangalore, IN;
Smitkumar Narotambhai Marvaniya, Bangalore, IN;
G. Vinay Shashidhar, New Delhi, IN;
Shazia Afzal, New Delhi, IN;
Bikram Sengupta, Bangalore, IN;
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
One embodiment provides a method, including: receiving a plurality of transcripts, each transcript corresponding to an interaction between a student and a tutoring agent; identifying conversational patterns within the plurality of transcripts, the identified conversational patterns indicating a level of understanding regarding the interaction between the tutoring agent and the student, wherein the identifying comprises (i) identifying an exchange between the tutoring agent and the student, the exchange comprising a conversational turn by each of the tutoring agent and the student and (ii) classifying each of the conversational turns into a response type; determining, based upon the identified conversational patterns, a possible improvement to the tutoring agent, wherein the possible improvement is determined based upon the classified response types of each of (i) the tutoring agent and (ii) the student; and notifying a developer of the tutoring agent of the identified possible improvement.