The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 20, 2021
Filed:
Feb. 28, 2017
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Al Chakra, Apex, NC (US);
Michael P. Clarke, Ellenbrook, AU;
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06F 11/30 (2006.01); G06F 11/07 (2006.01); G06F 21/78 (2013.01); G06F 16/22 (2019.01); G06F 21/57 (2013.01);
U.S. Cl.
CPC ...
G06Q 10/06 (2013.01); G06F 11/0709 (2013.01); G06F 11/079 (2013.01); G06F 11/0793 (2013.01); G06F 11/3072 (2013.01); G06F 11/0787 (2013.01); G06F 11/3075 (2013.01); G06F 11/3082 (2013.01); G06F 16/22 (2019.01); G06F 21/577 (2013.01); G06F 21/78 (2013.01); G06F 2221/034 (2013.01);
Abstract
A system and method include an analytics engine of a system of an enterprise sharing issues encountered in the system. The method includes storing considerations to be applied to the sharing. The considerations include a service level agreement, contract, or confidentiality agreement. The method also includes deciding to share one or more of the issues based on applying the considerations to each of the issues, and sharing the one of more of the issues with one or more sharing partners based on the applying the considerations.