The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 13, 2021

Filed:

Sep. 24, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Scott W. Graham, Boulder, CO (US);

Lior Luker, Tel Aviv, IL;

Nitzan Nissim, Nes Ziona, IL;

Brian L. Pulito, Lexington, KY (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G10L 15/30 (2013.01); G10L 25/78 (2013.01); H04M 3/493 (2006.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G10L 15/30 (2013.01); G10L 25/78 (2013.01); H04M 3/4936 (2013.01); G10L 2015/223 (2013.01); H04M 2203/651 (2013.01);
Abstract

An approach is provided in which an information handling system sends a first request to a user over a voice channel through a first communication network. The request is in an audio format and requests a user data set from the user. The information handling system establishes a messaging channel with a user device utilized by the user through a second communication network. The messaging channel is an end-to-end digital data channel between the information handing system and the user device. The information handling system receives a set of user data corresponding to the first request from the user device over the messaging channel, and sends the set of user data to a conversation system.


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