The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 13, 2021

Filed:

Feb. 28, 2018
Applicant:

Intuit Inc., Mountain View, CA (US);

Inventors:

Justin R. Chiang, San Diego, CA (US);

Paul F. Hubbard, San Diego, CA (US);

Rushabh N. Mehta, San Diego, CA (US);

Jeremy Charfauros, San Diego, CA (US);

Jennifer L. Keenan, San Diego, CA (US);

Michael A. Artamonov, San Diego, CA (US);

Assignee:

INTUIT INC., Mountain View, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 40/00 (2012.01); G06F 9/451 (2018.01); G06F 16/35 (2019.01); G06F 16/332 (2019.01); G06F 16/9535 (2019.01);
U.S. Cl.
CPC ...
G06Q 40/123 (2013.12); G06F 9/453 (2018.02); G06F 16/3329 (2019.01); G06F 16/35 (2019.01); G06F 16/9535 (2019.01);
Abstract

Computerized systems and methods for generating personalized responses to queries originating from within a networked computing system or user facing application, e.g., in response to a help inquiry. An intermediate computer generates a first interface presented to user through a display of a computing device executing a browser to access application. Query is entered into a field of first interface and processed by a classifier that outputs a structure identifier. Intermediate computer configures a remote computer by transmitting structure identifier, electronic data related to an electronic document and an executable file to remote computer, which executes file to process electronic data relative to a data structure hosted by remote computer and associated with structure identifier to select a template identifier. Intermediate computer receives selected template identifier, retrieves an interface template, and automatically generates a second user interface by populating interface template with electronic data to generate personalized response to query.


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