The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 13, 2021

Filed:

Jul. 10, 2017
Applicant:

Ebay Inc., San Jose, CA (US);

Inventor:

Ido Avigdor Bright, Seattle, WA (US);

Assignee:

eBay Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/951 (2019.01); G06F 11/34 (2006.01); G06F 3/0482 (2013.01); G06Q 30/06 (2012.01); G10L 15/18 (2013.01); G10L 15/22 (2006.01); G06Q 10/00 (2012.01);
U.S. Cl.
CPC ...
G06F 16/951 (2019.01); G06F 11/3438 (2013.01); G06Q 10/00 (2013.01); G06Q 30/0617 (2013.01); G06Q 30/0643 (2013.01); G10L 15/1815 (2013.01); G10L 15/22 (2013.01); G06F 3/0482 (2013.01);
Abstract

Methods, systems, and computer programs are presented for facilitating user engagement with a bot. One example method includes receiving, by a dialogue manager server, a sequence specification for a user activity that identifies a type of interaction between a user and a network service, the sequence specification including instructions for implementing a trigger action in the event of a negative user input into the bot. The negative user input in the sequence of interactions is detected and the trigger action is implemented in response to detecting the negative user input.


Find Patent Forward Citations

Bright, Ido. (2021). Expandable service architecture with configurable dialogue manager (U.S. Patent No. 10977319). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10977319

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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