The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 30, 2021

Filed:

Sep. 27, 2019
Applicant:

Element Ai Inc., Montreal, CA;

Inventors:

Marie-Claude Côté, Montréal, CA;

Pegah Kamousi, Montréal, CA;

Fanny Lalonde Lévesque, Montréal, CA;

Alexei Nordell-Markovits, Montréal, CA;

Adam Salvail-Bérard, Montréal, CA;

Assignee:

ELEMENT AI INC., Montreal, CA;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/22 (2006.01); H04M 3/436 (2006.01); H04M 3/42 (2006.01); G06N 3/04 (2006.01);
U.S. Cl.
CPC ...
H04M 3/2281 (2013.01); G06N 3/049 (2013.01); H04M 3/42059 (2013.01); H04M 3/4365 (2013.01);
Abstract

A system for anomaly estimation for a telephonic call is described, receiving a call object including an identifier field associating the call object to a purported user; retrieving a user data object associated with the purported user, and processing the user data object to retrieve one or more vectorized user features associated with the purported user. A neural network processes the one or more vectorized call features and the one or more vectorized user features through a machine learning model.


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