The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 30, 2021

Filed:

Jul. 06, 2018
Applicant:

Avnet, Inc., Phoenix, AZ (US);

Inventors:

Nishant Nishant, Phoenix, AZ (US);

Kevin Geoffrey Yapp, Phoenix, AZ (US);

Assignee:

Avnet, Inc., Phoenix, AZ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/00 (2019.01); G06F 16/9535 (2019.01); G06F 17/30 (2006.01); H04L 12/58 (2006.01); G06N 99/00 (2019.01); G06N 20/00 (2019.01); G06F 16/248 (2019.01); G06N 3/00 (2006.01); G06F 3/0481 (2013.01);
U.S. Cl.
CPC ...
G06F 16/9535 (2019.01); G06F 16/248 (2019.01); G06F 17/30554 (2013.01); G06F 17/30867 (2013.01); G06N 3/006 (2013.01); G06N 20/00 (2019.01); G06N 99/005 (2013.01); H04L 51/02 (2013.01); G06F 3/0481 (2013.01); H04L 51/04 (2013.01);
Abstract

Systems and methods for automated conversational querying. The system includes a client device associated with a user, content sources including a website and a platform associated with the website. The platform includes a chat bot comprising a machine learning engine, an intent analysis system and a query system. The chat bot generates an interface window overlaid on the website, when the website is displayed on the client device. The chat bot generates an automated conversational dialog with the user via the interface window, and receives user input from the client device via the interface window, responsive to the automated conversational dialog. The intent system identifies an intent from the user input. The query system automatically queries at least one source among the content sources and obtains query results, based on the identified intent. The chat bot displays the query results on the interface window.


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