The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 30, 2021
Filed:
Jan. 25, 2019
Accenture Global Solutions Limited, Dublin, IE;
Mihir S Nanal, Pune, IN;
Vinitha Sunodh, Pune, IN;
Sachin Narayan Lokhande, Navi Mumbai, IN;
Avilash Jena, Pune, IN;
ACCENTURE GLOBAL SOLUTIONS LIMITED, Dublin, IE;
Abstract
A robotic process automation (RPA) system provides solutions to issues generated during processing of entities in an application stack including a plurality of applications. The data regarding an issue is analyzed to categorize the issue as a new issue or an existing issue. For existing issues, solutions to resolve the issues are identified from a knowledge base. Even if the issue is categorized as a new issue, an identification of a solution from the knowledge base is initially attempted. If no solution can be identified, then the new issue is presented for user input and the solutions based on the user input are implemented for the resolution.