The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 23, 2021

Filed:

Apr. 01, 2019
Applicant:

T-mobile Usa, Inc., Bellevue, WA (US);

Inventors:

Alex Thanh Nguyen, Bellevue, WA (US);

Jaunani Sriramachandran, Bellevue, WA (US);

Boua Thong Lor, Renton, WA (US);

Assignee:

Other;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 76/18 (2018.01); H04W 4/14 (2009.01); H04W 8/12 (2009.01); H04L 29/12 (2006.01); H04B 17/318 (2015.01);
U.S. Cl.
CPC ...
H04W 76/18 (2018.02); H04B 17/318 (2015.01); H04L 61/3075 (2013.01); H04W 4/14 (2013.01); H04W 8/12 (2013.01);
Abstract

A method for diagnosing and improving mobile device connectivity in a network includes executing an instruction set stored on a read-only memory (ROM) of a mobile device to perform a first device performance evaluation associated with services on the mobile device that include a short message service (SMS), a multimedia messaging service (MMS), a voice calling service, and a mobile data service. The device identifies a hardware performance deficiency based at least in part on the first device performance evaluation, and issues at least one command to alter a device component setting on the device. The command is configured to alter a setting associated with the hardware performance deficiency. The device performs a second device performance evaluation, and determines whether the hardware performance deficiency is abated. The device generates a message to a network server indicative of a connectivity failure when the hardware performance deficiency is not abated.


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