The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 23, 2021

Filed:

Jun. 26, 2019
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Gilbert Gatchalian, Union, NJ (US);

William August Stahlhut, The Colony, TX (US);

Kamesh R. Gottumukkala, Concord, CA (US);

Siten Sanghvi, Jersey City, NJ (US);

Stephen T. Shannon, Charlotte, NC (US);

Morgan S. Allen, Charlotte, NC (US);

Christopher L. Rice, Charlotte, NC (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/851 (2013.01); H04L 12/927 (2013.01); H04L 12/911 (2013.01); G06Q 40/02 (2012.01); G06Q 30/02 (2012.01); G06Q 10/06 (2012.01); G06Q 10/10 (2012.01); H04L 12/859 (2013.01);
U.S. Cl.
CPC ...
H04L 47/2425 (2013.01); G06Q 10/0631 (2013.01); G06Q 10/105 (2013.01); G06Q 30/0255 (2013.01); G06Q 30/0277 (2013.01); G06Q 40/02 (2013.01); H04L 47/2475 (2013.01); H04L 47/2483 (2013.01); H04L 47/805 (2013.01); H04L 47/823 (2013.01);
Abstract

This application describes apparatus and methods for using edge-computing to control resource distribution among access channels, such as a retail banking center. Edge-nodes may be configured to move a product display in response to detected or expected customer traffic flow in or near a retail location. Edge-nodes may be configured to redirect resources provided by a cloud computing environment to or away from the retail location. Based on customer traffic flow, edge-nodes may direct customers/resources to a retail location and ensure the retail location provides a predetermined quality of service.


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