The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 23, 2021

Filed:

Jul. 21, 2015
Applicant:

Facebook, Inc., Menlo Park, CA (US);

Inventors:

Andrew Eugene Szeto, Menlo Park, CA (US);

Shawn C. P. Mei, San Francisco, CA (US);

Alexander David Ramirez, Menlo Park, CA (US);

Assignee:

FACEBOOK, INC., Menlo Park, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06Q 30/06 (2012.01); H04L 12/58 (2006.01); H04L 29/08 (2006.01); G06Q 50/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0631 (2013.01); G06Q 30/0635 (2013.01); H04L 51/02 (2013.01); H04L 51/32 (2013.01); H04L 67/306 (2013.01); G06Q 50/01 (2013.01);
Abstract

Techniques for automated messaging are described. Some embodiments are particularly directed to techniques for automated business-to-consumer messaging leveraging social-networking information. In one embodiment, an apparatus may comprise a user profile component operative to retrieve a user profile associated with a user account for a messaging service and a messaging automation component operative to receive a messaging initiation from a messaging endpoint on a client device; and configure an automated response based on the user profile in response to the messaging initiation. Other embodiments are described and claimed.


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