The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 23, 2021

Filed:

Jun. 21, 2018
Applicant:

Amazon Technologies, Inc., Seattle, WA (US);

Inventor:

James Alexander Stanton, Seattle, WA (US);

Assignee:

Amazon Technologies, Inc., Seattle, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/332 (2019.01); G10L 15/22 (2006.01); G10L 13/02 (2013.01); G06N 5/00 (2006.01); G10L 15/26 (2006.01); G06F 40/35 (2020.01);
U.S. Cl.
CPC ...
G06F 16/3329 (2019.01); G06F 40/35 (2020.01); G06N 5/00 (2013.01); G10L 13/02 (2013.01); G10L 15/22 (2013.01); G10L 15/26 (2013.01);
Abstract

Techniques for structuring knowledge bases specific to a user or group of users and techniques for using the knowledge bases to answer user inputs are described. A knowledge base may be populated with information provided by users associated with the knowledge base. Users associated with a knowledge base may be proactive in providing content to the knowledge base and/or a system may solicit an answer to a user input from users associated with a particular knowledge base. When the system receives an answer, the system may populate the knowledge base with the answer and may output the answer to the user that originated the user input. The system may output user inputs to be answered using messages or by establishing two-way communication sessions.


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