The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 23, 2021
Filed:
Mar. 04, 2019
Xerox Corporation, Norwalk, CT (US);
Sathish Kumar Annamalai Thangaraj, Chennai, IN;
Brindha Brammanayagam, Chennai, IN;
Purushothaman Jayakumar, Chennai, IN;
Xerox Corporation, Norwalk, CT (US);
Abstract
The disclosure discloses methods and systems for assisting users via interactive voice-based job-related instructions. The method includes receiving a job having one or more attributes. A call from a mobile device of the user is received and a connection is established between the mobile device and a multi-function device. It is then checked whether the mobile device is a registered mobile device. Based on the check, an interactive voice response unit is automatically activated over the established the call. Then, one or more voice-based instructions are sent to change at least one attribute related to the job. Based on the voice-based instructions, an input key submitted through the mobile device is received to change the at least one attribute. The at least one attribute is changed at the multi-function device in real-time. Finally, the job is printed in accordance with the at least one changed attribute and remaining attributes.