The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 16, 2021

Filed:

Aug. 09, 2017
Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

Sadananda Kalappanahally Nagarajappa, Bangalore, IN;

Venu Andra, San Francisco, CA (US);

Nathan Matthew Comstock, El Cerrito, CA (US);

Balinder Singh Mangat, Castro Valley, CA (US);

Chris Theodore Kalaboukis, San Jose, CA (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/08 (2006.01); G06Q 50/00 (2012.01); G06N 20/00 (2019.01); G06F 16/9535 (2019.01);
U.S. Cl.
CPC ...
H04L 67/306 (2013.01); G06F 16/9535 (2019.01); G06N 20/00 (2019.01); G06Q 50/01 (2013.01); H04L 67/22 (2013.01);
Abstract

Systems and methods are disclosed for communication-based automated guidance. In one implementation, a first communication is received from a first user via a first device and in relation to a first user parameter. A second communication is received from the first user via a second device and in relation to a second user parameter. A response to the second communication is generated based on the first communication, the first user parameter, and the second user parameter. The generated response is provided to the second device.


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