The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 16, 2021

Filed:

Nov. 20, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Paul R. Bastide, Boxford, MA (US);

Matthew E. Broomhall, Goffstown, NH (US);

Robert E. Loredo, North Miami Beach, FL (US);

Dale M. Schultz, Limerick, ME (US);

Shunguo Yan, Austin, TX (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); H04L 12/18 (2006.01); G06Q 10/10 (2012.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/06311 (2013.01); G06Q 10/103 (2013.01); H04L 12/1822 (2013.01); H04L 51/34 (2013.01); Y04S 10/50 (2013.01);
Abstract

Balancing a workload based on commitments to projects includes monitoring messages in a collaboration system, the messages representing correspondences between users of the collaboration system, selecting a number of the users associated with the collaboration system to form a group of users, retrieving the messages from each of the users in the group of users, analyzing data associated with the messages to determine which of the messages relate to at least one project, and executing, based on a threshold, at least one action to optimize a workload for at least one user in the group of users for the at least one project.


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